Delightcar is proud providing excellent customer service. charge reasonable rates and offer comfortable ride, we appreciate your feedback about our car rental services
Read what our clients say about our services:
Thank you for arranging the car for us. Mr Yang was an excellent driver, safe and always on time. His car was clean and comfortable and importantly for us, smoke-free.
We would recommend him highly.
I just wanted to let you know how delighted we were with your service throughout our independent China tour in September 2018. As I’m sure you are aware, we booked 8 transfers with you, in Beijing, Xian, Chengdu, Yichang and Chongqing. On each and every transfer there were never any problems, the drivers were exactly where we were expecting them. They knew the hotel, station, airport or port we wanted to go to. Your vehicles were as described and clean, the drivers were very helpful and polite. Other visitors to China should not have any reservations about employing your services for their transfers, they were admirable. I would not hesitate to recommend your services at all.
Each of your communications, the day before a transfer, supplying you drivers details and vehicle number, were extremely reassuring. On the one occasion that it was necessary to speak to you over the telephone from Chengdu, which I should point out was no fault of yours, but of the airline because it had mislaid our luggage, and we needed to warn your driver of our delay, I phoned your office and spoke to you personally. Again that was peace of mind to know that the phone number you supply was answered by a person and more impressively that person was you. By the way it was good talking to you that day and we were reunited with our luggage later that evening.
So Peter, I would just like to say on behalf of the four of us, thank you for transferring us around China with such expertise precision. It was essential for the independent traveller that there were no problems with our transfers and Delightcar saw to that.
Thank you once again Peter. No hesitation recommending you.
Nov 7, 2018
Thank you. Also can we pay you via credit card like we did last time?
On another note thank you for sending Tan yesterday. He made the drive up very nice and care free for us. Also he was super helpful and patience from waiting for us at the terminal and loading plus unloading the car for us. Tan’ courteous manor was exceptional.
On Fri, Oct 5, 2018
Hi Peter. Just a quick note to say that Huang was a courteous and safe driver making the journey pleasurable.Much appreciated.Thank so much.Regards,
On October 3, 2018
I thanked Chen for today as best I could but if you have a moment could you thank him again for me.
I thought it was a good idea to allow the cruise manager to have Chen’s number so he could talk direct to him about our pier. Instead he arranged an 8.30 pick up, which suited him more than anyone else and Chen to meet us at the boat.
So chen had a bit of a walk to meet us when he need not have.
But all fine and Chen got us to the hotel. Sorry for his inconvenience.
Heartfelt appreciation to your team. It was a comfortable ride and we enjoys it. Will recommend your service to all my friends!
Sept 12, 2018
Dear Delight Car person,
I would like to thank you for the transfer last week because it went perfectly.
I appreciate you being reliable despite my plan being quite late
Ms. Céline MARIE
July 22, 2018
I wish to compliment Mr Shi for the good service quality. He is a knowledgeable, honest and safe driver. His car is also comfortable and clean. We have been to China many times and find Mr Shi one of the best. Thanks for the arrangement.
Thanks for quick service today ! Although we made a last minute booking by phone , all was arranged very quickly. Nice and clean car and very good and polite driver; going to use this service more(as we often are in Beijing)
Wim (The Netherlands )
June 2, 2018
Hi Peter, I must thank you for your great service especially with my last minute confirmation on the train and airport transfer. I’m grateful our trip was good and we arrived home safely. Happy Labour Day!
May 1st, 2018
Hello Peter, thank you for this message, but we are already in Vietnam. I just want to tell you that the car was much better and more comfortable than we expected, the roads also were fantastic, and the driver was excellent and also a ver nice guy. The only minor aspect was the problem with communication in English, but mr. liu tried very hard with his phone to translate. Like i said ,a ver nice guy! Anyway, if somebody asks me about Guangzhou, I will certainly recommend your service, because it was perfect, THANK you,
March 9, 2018
thank you for making the arrangements for today’s excursion to the Great Wall….all went very well…driver & guide did
a good job….we all are pleased.
Thank you and Mr. Ye so much for the trip today. The highest praise to him! He was perfectly on time waiting for us with the sign in Front of the hotel, perfectly clean non smoking car and a very pleasant and safe driving style again. We arrived at the Panda base 10 minutes ahead of time, and when we had finished the program and left the base, he immediately spotted us, started the car and moved it right in front of us so we could easily find him and didn’t even have to walk across the parking lot.
We enjoyed the trip and he put some nice music on for us that we liked, on a low volume so we could enjoy it but still talk. So thanks so much again!
Thanks to you we could really enjoy this day even with the 3 hours of driving time that was necessary.
So please forward my thanks to Mr. Ye.
And if you want to qoute me on your website as a very happy customer,
you are welcome to do so.
Feb 8, 2018
after a very busy day of seeing Pandas and the City yesterday I just wanted to say thank you very much for the Airport transfer: Mr. Chen found us immediately after we collected our bags, was very friendly and helped us with the bags. The car was nice and clean, he had a safe and pleasant driving style and we arrived at the hotel in a short time – so thanks to him and you, we had a very pleasant arrival experience and still had enough time to drop our bags at the hotel + have breakfast before starting a day packed with a Tour of the Panda base and the city.
Thank you very much!
Feb 5, 2018
Hi Peter. Thanks for everything it has gone very well. Look forward to speaking with you again soon and using your services.
Jan 24, 2018
As you may remember, we used the service of Delight Cars in November. Our driver was Mr Yan.
I did not have time to send a review earlier so I wanted to tell you that we were very satisfied with the service : the car was clean and comfortable, and Mr Yan was driving carefully. Most of all, I would like to commend the attitude of Mr Yan who was very attentive to our needs and made every effort to communicate with us in English. I know that Mr Yan would like to improve his English and I think that any help he may get to do this would certainly be a good investment for the business.
No need to say that, if asked, I would highly recommend Delight Cars in the future.
December 18, 2017
Thanks a lot Peter, We understand that you and our driver tried to solve the problem very well. We only regret that not go according to plan.We are glad and very pleased to have decided to hire a car with your company that has responsibility for customer service.In the future we will use your services again. Responsible and honest with customers, as a result make your company progress and prosperity.
Oct 29, 2017
Appreciate all your assistance and excellent service. The car was clean and spacious for us. The drive was safe and comfortable.
Mr.Qin the driver was caring and helpful even though language problem, you were there to assist.
Thank you very much. .
Aug 21, 2017
Yes, thank you very much Peter, everything worked very well. Please relay my thanks to Mr Ling as well.
Until next time!
Sent from my iPhone
Danny Aug 8, 2017
Sorry this email is so late but I wanted to let you know that we were very impressed with the car and driver for our day in Shanghai. We will certainly use Delight Cars again if we return to China.
It has been a pleasure dealing with your company.
Aug 7, 2017
Thank you very much for the car and driver hire absolutely first class and please thank Mr Zou too we will be back in August to use again.
Sent from my iPhone
June 19, 2017
Thank you for arranging a driver to take my son to Yuntaishan. Everything was perfect.
We will. I wrote you a positive review on TripAdvisor – hope you get clients through the website.
Patty De Biasi
June 9, 2017.
May 19th, 2017
Thanks Mr Wang. Mr Lei is a very good driver. We are very happy with your service. Will not hesitate to recommend you to my friends
By the way in what other city you operate? Regards.
Cheong Tack Hoong
“I can’t stress how thankful I am for your fast, professional transfer service. I traveled to Shanghai last month. The driver waited for us patiently for 2 hours due to the flight delay and delivered us to hotel fast and safely. I highly recommend Delightcar for any transportation needs in China.”
– Jerry from Australia